Information Technology
The Information Technology Services Department is responsible for the purchase, installation and support of all technology needs in the district. This department handles the district network, infrastructure, e-mail, software licenses, hardware, equipment and repair of computers. This department handles technical issues for the HR employee application database, financial database and student database.
Contact Information:
IT Department Main Line (423) 209-8707***
***Call this number to hear about or report technology related outages or issues.
Mike Ballard, IT Training & Development
Office: (423) 209-8764
Email: ballard_m@hcde.org
Byron Bush, Computer Technician
Office: (423)209-8835
Email: bush_byron@hcde.org
Chase Clark, Computer Technician
Office: (423) 209-8767
Email: clark_chase@hcde.org
Ronnie Cramer, Computer Support Manager
Office: (423) 209-8715
Email: cramer_ron@hcde.org
Charity Daan, Programmer Analyst
Office: (423) 209-8761
Email: daan_charity@hcde.org
Sherrie Ford, Computer Technician Senior (Email Support)
Office: (423) 209-8726
Email: ford_sherrie@hcde.org
Jeff Glass, Computer Technician II
Office: (423) 209-8768
Email: glass_jeff@hcde.org
Bill Kinnaman, Systems Administrator
Office: (423) 209-8714
Email: kinnaman_b@hcde.org
Patty Kinsey, Business Systems Analyst-Project Lead
Office: (423) 209-8743
Email: kinsey_p@hcde.org
Jeremy Knox, Computer Technician Senior
Office: (423) 209-8767
Email: knox_j@hcde.org
Tony Martin, Programmer Analyst
Office: (423) 209-8762
Email: martin_tony@hcde.org
Kelly Mayer, Senior Programmer Analyst (Web Sites, Edmodo Admin.)
Office: (423) 209-8445
Email: mayer_kc@hcde.org
Kristy McBryar, Computer Technician
Office: (423) 209-8722
Email: mcbryar@kristy@hcde.org
David McNish, Senior Network Engineer
Office: (423) 209-8723
Email: mcnish_david@hcde.org
Robert Parks, Computer Technician, Senior
Office: (423) 209-8763
Email: parks_robert@hcde.org
James Ruble, Computer Technician
Office: (423) 209-8816
Email: ruble_j@hcde.org
Gina Smith, Help Desk Specialist (IT Help-desk)
Office: (423) 209-8728
Email: smith_gina@hcde.org
Matt Smith, Computer Technician
Office: (423) 209-8767
Email: smith_matt@hcde.org
Paul Smith, Subfinder Technician
Office: (423) 209-8725
Email: smith_pe@hcde.org
Tom Travers, Contract: Subfinder System
Office: (423) 209-8803
Email: travers_t@hcde.org
Alan Walker, Network Engineer
Office: (423) 209-8759
Email: walker_alan@hcde.org
Department-wide Fax: (423) 209-8708