Family Support Resources

We know unexpectedly closing schools for a long period presents certain issues for our staff and families, so we wanted to share some resources with you.

HCS Continued Help Hotline

To aid families during the school closure, the district has created the HCS Continued Help Hotline. Families can call 423-498-5437 between 10:00 a.m. and 2:00 p.m. Monday through Friday to speak with a Hamilton County Schools staff member.  For our Spanish families, please dial: 423-498-6744 - 10:00 a.m. and 2:00 p.m. Monday - Friday

To aid families during the school closure, the district has created the HCS Continued Help Hotline: 423-498-5437. Families can call Monday through Friday between 10:00 a.m. and 2:00 p.m. to speak with a Hamilton County Schools staff member. For our Spanish speaking families, please dial: 423-498-6744 Monday through Friday from 10:00 a.m. to 2:00 p.m.


Student Meal Pick-up

We have designated sites throughout the community that will provide meals for pickup for students that are in need during the closure. All meals are provided free to children ages 0-18. Families do not need to provide proof of school enrollment, income, or free/reduced lunch eligibility. Children must be present to receive the meal. Extra meals cannot be provided if additional children are not present.

For all a full list of sites within our HCS community go here.


Connect With Us!

If you are aware of additional resources please share them here.

If you would like to help, please share your information here. Our Family & Community Engagement Team will connect you to district and partner opportunities as we work together to support our students.


Hamilton County Schools appreciates the support of our bus transportation service provider First Student, independent bus contractors, school nutrition workers, transportation personnel, and the many community volunteers helping to make this effort possible! 


For updates on the Coronavirus (COVID-19) and its impact on our community, visit our Coronavirus (COVID-19) web page.

Technology / Continued Learning Resources

  • Technology Acceptable Use

    Although students aren't in school, this is still a good time to share the Technology Acceptable Use document to remind students what technology practices are not acceptable.

Continued Learning Opportunities


Additional Support Services

United Way 211

What is 2-1-1?

2-1-1 is a free and confidential service helping people across the Tennessee Valley find the local resources they need when they need them. One call to 2-1-1 connects you to someone who can help you navigate the maze of human services to get you to the help you need. 2-1-1 offers information about food, housing, employment, transportation, health services, eldercare, and other crisis hotlines. Our trained information and referral specialists can help you find resources for all of these needs and more. Simply dial 2-1-1 and stay on the line to speak with an information and referral specialist about your needs.