Family Support Resources

We know unexpectedly closing schools for a long period presents certain issues for our staff and families, so we wanted to share some resources with you.


Tornado Relief Info GraphicCity and county community leaders, local small business owners, teachers, and volunteers have come together to open a Tornado Relief Supply Center at East Hamilton High School to help our neighbors. The supply center will serve as a donation site for dropping off and picking up items to help families affected by the tornado damage.

The center will operate with social distancing guidelines, so donations or assistance will happen in a drive-thru format at the school. The center will be open Monday, April 20, through Friday, April 24, from 10 a.m. to 3 p.m. at East Hamilton High, located at 2015 Ooltewah-Ringgold Rd.

Donated items needed include Gatorade or Powerade bottles, bottled water, bleach, rakes, shovels, gloves, garbage bags, diapers, feminine hygiene products, baby wipes, new storage bins, first aid kits, packaged snacks, and gift cards from restaurants, home improvement stores or grocery stores.

You can also help by providing “hugs from home” in the form of cards for tornado victims and first responders. Making cards can be an excellent way for children to be involved in the relief effort.

The Tornado Relief Center will provide food for first responders and tornado volunteer workers beginning each day at 11 a.m. and will continue each day long as the food is available.

If you have questions, you can contact the organizers of the center by call or text at 423-838-1146 or 423-653-0340.

Special thanks to business sponsors Crystal Geyser, Starbucks, Office Furniture Warehouse, Tranco Logistics, Moon Pie, Shane’s Rib Shack, MSI, National Minority Supplier Development Council, and El Meson Restaurant.

We will recover from the COVID-19 and the tornado damage because we are #BetterTogether.

Additional Chattanooga Area Tornado Resources >>

HCS Continued Help Hotline

To aid families during the school closure, the district has created the HCS Continued Help Hotline. Families can call 423-498-5437 between 8:00 a.m. and 5:00 p.m. Monday through Friday to speak with a Hamilton County Schools staff member.  For our Spanish families, please dial: 423-498-6744 - 7:00 a.m. and 4:00 p.m. Monday - Friday

To aid families during the school closure, the district has created the HCS Continued Help Hotline: 423-498-5437. Families can call Monday through Friday between 8:00 a.m. and 5:00 p.m. to speak with a Hamilton County Schools staff member. For our Spanish speaking families, please dial: 423-498-6744 Monday through Friday from 7:00 a.m. to 4:00 p.m.

Student Meal Pick-up

We have designated sites throughout the community that will provide meals for pickup for students that are in need during the closure. All meals are provided free to children ages 0-18. Families do not need to provide proof of school enrollment, income, or free/reduced lunch eligibility. Children must be present to receive the meal. Extra meals cannot be provided if additional children are not present.

For all a full list of sites within our HCS community go here.

Hamilton County Schools appreciates the support of our bus transportation service provider First Student, independent bus contractors, school nutrition workers, transportation personnel, and the many community volunteers helping to make this effort possible!

We need you! Volunteer sign-up for bus food delivery.

Technology Resources

  • Technology Acceptable Use

    Although students aren't in school, this is still a good time to share the Technology Acceptable Use document to remind students what technology practices are not acceptable.

Continued Learning

Additional Support Services

Hamilton County Utility Announcement - COVID-19 Policy

Over the last several days, many of its regulated utility companies have informed the Commission of actions they are taking to mitigate the impacts of COVID-19 on utility employees and customers while ensuring uninterrupted operations for the continuity of safe, reliable service in their service communities. We are especially pleased to support our utilities that are taking additional, voluntary actions to assist customers during this difficult time. Such actions include suspending disconnections for nonpayment; reconnecting recently disconnected customers at no charge; suspending or waiving late fees; offering financial assistance and levelized or budget billing programs. Read more...

United Way 211

What is 2-1-1?

2-1-1 is a free and confidential service helping people across the Tennessee Valley find the local resources they need when they need them. One call to 2-1-1 connects you to someone who can help you navigate the maze of human services to get you to the help you need. 2-1-1 offers information about food, housing, employment, transportation, health services, eldercare, and other crisis hotlines. Our trained information and referral specialists can help you find resources for all of these needs and more. Simply dial 2-1-1 and stay on the line to speak with an information and referral specialist about your needs.

Connect With Us!

If you are aware of additional resources please share them here.

If you would like to help, please share your information here. Our Family & Community Engagement Team will connect you to district and partner opportunities as we work together to support our students.

For updates on the Coronavirus (COVID-19) and its impact on our community, visit our Coronavirus (COVID-19) web page.