Family Resource Page

We are working diligently in the background to gather resources for our families. Please visit our Family Resource page frequently for updates.

Coronavirus (COVID-19) and Student Safety 

Hamilton County Schools has the health and safety of children as our top priority, and we work daily with the top health professionals in the field to make sure we are following recommended procedures regarding the coronavirus in our schools. The district works with the local Health Department, the Tennessee Department of Health, and the CDC to remain alert to the latest information to keep our children and staff healthy.


Who to Notify if a Student is Showing COVID-19 Symptoms

According to new guidance, if a student is showing COVID-19 symptoms please alert your healthcare provider and the Hamilton County Health Department. The appropriate time to contact the school is after a student has tested positive for COVID-19.

District Leadership 

The district’s Leadership Team meets each day to monitor the latest coronavirus updates and plan for future scenarios and responses from the school district. This site will provide you with an update on precautionary steps we are taking in Hamilton County Schools in response to the coronavirus (COVID-19.)


COVID-19 Closure Updates: Resources for Staff and Families


An Update on COVID-19 School Closure

Hamilton County Schools has announced that schools will be closed through April 27th. This closure includes scheduled in-person meetings, school-related events and many of the dates listed in our calendars. This is in a collective effort to combat the spread of coronavirus in our community.

NOTE: We will be running reduced hotline hours starting Monday, April 6th and running through Thursday, April 9th. The hours for both the English (423) 498-5437 and Spanish: (423) 498-6744 hotlines will be from 10:00 AM to 2:00 PM. We will not have anyone staffing the hotline on Friday, April 10th. 

Know that while schools are closed, we are working diligently in the background to gather resources for our families. Please click on the infographics below to be routed to the proper landing page.

HCS Continued Tech Support Hotline: The district has launched a Tech Hotline for families and staff that need assistance with technology. The hotline will be open Monday through Friday between 7 a.m. and 3:30 p.m. Callers can leave a message outside of those hours that will be returned by a staff member. The Tech Hotline number is (423) 493-0350.
Food Resources for Families
#HCS Continued Learning
Family Resources
HCS Continued Help Hotline: To aid families during the school closure, the district has created the HCS Continued Help Hotline. Families can call 423-498-5437 between 8:00 a.m. and 5:00 p.m. Monday through Friday to speak with a Hamilton County Schools staff member. For our speaking Spanish families, please dial: 423-498-6744 - 7:00 a.m. and 4:00 p.m. Monday - Friday

Watch the message below from superintendent, Dr. Bryan Johnson, for an update on our school closure plan.


HCS Continued Learning Plan

#HCSContinuedLearning

Our district is working on contingency plans for continued learning by providing access to student assignments here and links to our online educational tools here. These strategies will be invaluable as we seek to expand our learning opportunities available on days we must close schools due to inclement weather or for other community-wide reasons.


Student Meals

We are committed to supporting our students who are in need during the closure by providing them meals. Click here to view the details.


Frequently Asked Questions

This closure is an unprecedented situation for our schools, and we know there are a lot of questions about how this will affect families, staff, and the remainder of the school year.

COVID-19 Closure FAQ

COVID-19 Employee FAQ


Health Experts Suggestions

Health officials recommend everyday preventative actions to help halt the spread of respiratory diseases. The school district is reinforcing these measures at school, and we know you are helping us with this at home.

  • Avoid close contact with people who are sick. This means maintain a distance of at least six (6) feet.
  • Do not gather in groups of 10 or more.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you or your child are sick. A fever must be absent for 24-hours with no fever-reducing medication before returning to school.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you don’t have a tissue, use your elbow and not your hands to cover the sneeze or cough.
  • Wash your hands often with soap and water for at least 20 seconds.


The district will continue to monitor the situation and adhere to the direction of our professional health partners.   

For regional updates on COVID-19:


Up-To-Date Information: The most up-to-date information and guidance can be found via the Centers for Disease Control and Prevention Coronavirus Disease 2019 website: HERE. The Coronavirus Task Force holds frequent national briefings which can be viewed live: HERE. You are also encouraged to follow HHS, CDC, and other agency social media channels for up-to-date information.