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Welcome to the Hamilton County Schools Family Connection Center (FCC). The Family Connection Center serves as a district connection point for HCS families. The FCC guides families in navigating district supports and resources and empowers families through strengthening family-school partnerships. The center operates as a hub of district information, resources, and services, centralizing families' multiple touchpoints with the school district throughout their child's educational journey.

We can assist with:

  • PowerSchool Parent Portal account access and creation
  • EdConnect enrollment and troubleshooting
  • School Choice Application Support
  • Returning and new student Registration
  • Summer Reach Registration
  • Connection to district departmental supports
  • District and Community Resources

The Family Connection Center is located at our district office at 3074 Hickory Valley Rd, Building 228, Chattanooga TN 37421. (beside EdHealth).

The center is open from 8 am to 4:30 pm Monday - Friday. If you have a question or need support regarding your child's education, let us assist you in getting direct help or being connected to the right resource. Appointments are available between 8:30 am and 4:00 pm. Book an Appointment with our office or contact us by phone or email for assistance.

Contact Information

Phone: 423-843-4799

Email: [email protected]


Angela Clark, Family Connection Center Manager

Kristi Honeycutt, Family Connection Center Clerk

Hamilton County Schools Resources

Hamilton County Schools provides a number of resources to families.  The goal of these resources is to support students and their families through offering student supports, family training, family support, engaging parent and community partnerships.


Family Connection Center Office Hours


Need help with PowerSchool, EdConnect, Canvas for Parents, School Choice applications, district or community resources or other matters related to your student's education? The Family Connection Center is here to help. Our office is open from 8:00 am to - 4:30 pm Monday thru Friday, located at 3074 Hickory Valley Rd, Chattanooga TN 37405.

Contact us at 423-843-4799 or [email protected] for help with your question or click Book an Appointment to schedule in-person/virtual assistance. 


 Image of Family Connection Center logo, contact information, and office hours

*For assistance in Spanish please contact your child's school and ask to speak with the interpreter. *Para obtener ayuda en español, comuníquese con la escuela de su hijo y solicite hablar con el intérprete.

HCS EdConnect no-cost wifi program

Would your students benefit from having EPB WIFI in your home at no-cost to you or your family? HCS is proud to be partnering with EPB to provide high-speed internet at no-cost to over 28,000 income-eligible students in the district. Even if you already have WIFI in your home or on your personal cell phone, you could still be eligible for HCS EdConnect. If you have questions about the program, CLICK HERE for more information. For questions specifically about your student's eligibility, please contact your child's school. 

Community Resources


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United Way's 2-1-1 is a free and confidential service helping people across the Tennessee Valley find the local resources they need when they need them. One call to 2-1-1 connects you to someone who can help you navigate the maze of human services to get you to the help you need. 2-1-1 offers information about food, housing, employment, transportation, health services, eldercare, and other crisis hotlines. Our trained information and referral specialists can help you find resources for all of these needs and more.

Speak with a Community Resource Specialist by dialing 2-1-1 or 423.265.8000, or by texting your zip code to 898-211.